Safetech services and solutions for outsourcing the cyber threat detection and response process
Detecting and responding to cyber attacks involve the continuous use of an integrated set of modern and high-performance technologies by an experienced team of specialists. Both requirements are difficult to achieve and maintain, and require high costs. The earlier the solutions used detect a threat, the faster the IT security team reacts to eliminate vulnerabilities and prevent or limit damage to organizations. However, the process is not simple, and in the past two years, the volume and complexity of threats have led to an increase in the average duration of security incident detection and response, a reality acknowledged in 2023 by most of the 1,000 professionals participating in the “Global Security Operations Center Study”, conducted for IBM. Regarding reasons, 80% of participants state that manual investigation slows down threat response, but using tools that bring automation and artificial intelligence can generate a clear improvement.
For organizations that do not internally possess advanced security solutions and do not have all the necessary capabilities for cyber attack detection and response, Safetech Innovations provides services for complete or partial outsourcing of this process. Safetech’s services for outsourcing the cyber threat detection and response process combine an integrated set of state-of-the-art products with the experience and expertise accumulated within our own Security Operations Center (SOC), being available with 24/7/365 coverage.
Robust cybersecurity infrastructure through Safetech’s SOC outsourcing services
A robust and efficient cyber attack detection and response process requires the use of a set of high-performance technologies by a specialized team. Safetech’s services for outsourcing cybersecurity operations utilize an integrated set of state-of-the-art products for network, endpoint, and user protection, traffic pattern analysis, and individual behavior analysis, offering the following categories of functionalities:
- Endpoint Protection Platform (EPP) – detects malicious activity and prevents attacks at the endpoint level, providing useful information for further investigations. These products include multiple layers of protection, including next-generation antivirus (NGAV), host firewall, and preventive protection features that enable automatic blocking of attacks.
- Endpoint Detection and Response (EDR) – products designed to detect and respond to advanced threats and malicious activities on endpoint devices in a network, such as desktop computers, laptops, servers, or mobile devices. These products monitor and record activity at the endpoint level, detecting threats and/or suspicious behavior patterns using data analysis and context-based information. In addition, it alerts security teams and blocks threats with actions at the endpoint level, helping security analysts to react effectively on the compromised systems.
- Network Detection and response (NDR) – analyzes network traffic to detect and respond to potential threats and security breaches. NDR products provide real-time visibility into network activities, identify anomalies or suspicious behaviors, and facilitate timely incident response. NDR helps proactively identify and mitigate potential security threats and facilitates incident response.
- Extended detection and response (XDR) – streamlines detection and remediation processes by analyzing and correlating events from multiple sources within the organization’s IT systems without increasing the complexity of the security architecture. The concrete results of using XDR include operational simplification, improved threat response speed through integrated automations, and enhanced protection across the entire organization.
- User Behavior Analytics (UBA) – tracks threats based on user behavior and detects abnormal activities associated with a user through advanced behavioral analysis coupled with machine learning algorithms. In contrast, conventional security platforms require security analysts to manually identify events as belonging to one user or another, lacking a user-centric perspective.
- Security Orchestration, Automation and Response (SOAR) – integrates multiple security tools for rapid and centralized use, ensuring data consolidation and operational simplification. SOAR automates specific workflows, executing a set of procedures fully automatically or semi-automatically – with validation or decision by a security analyst – to reduce the volume and need for specialized manual activities when security events occur.
- Security information and event management (SIEM) – products that collect, analyze, and correlate data from various sources within an organization’s IT infrastructure to provide a centralized view of security events. SIEM contributes to log management, real-time threat detection, event correlation and contextualization, proactive threat hunting, incident investigation, applying response workflows, compliance reporting, and risk management.
- Machine Learning – the state-of-the-art products used by Safetech in its SOC, for providing outsourcing services, include advanced autonomous learning capabilities to detect atypical threats and reduce the number of false positive alerts.
- Case Management – the products used by Safetech for SOC outsourcing combine alert correlation, using machine learning algorithms, with automated investigation processes and intuitive aggregation workflows to accelerate security threat investigation and remediation. They correlate individual alerts into cases with automatically added relevant context. Safetech analysts that investigate the cases add additional relevant information and, using platform-provided guidance, apply rapid response actions, individually or in bulk, such as isolating endpoints, sending notifications, or closing alerts.
Within its SOC outsourcing services, Safetech uses an integrated set of solutions from leading providers, the resulting set being available both in the cloud and on-premises, depending on customer requirements. For organizations with a minimum of 1500 monitored devices, the entire security infrastructure mentioned earlier can be implemented at the beneficiary’s premises.
A distinctive feature of our SOC outsourcing services is the ability of Safetech’s internal infrastructure and processes to retrieve events and logs from the security solutions used by the customers. The solutions used in Safetech’s SOC outsourcing services have hundreds of integration connectors, and the onboarding phase of the Safetech’s service defines and applies the optimal technical solution for the integration of the security systems and operationalizes monitoring, analysis, detection, and response services for cybersecurity incidents in the client organization. Thus, Safetech’s SOC outsourcing complements the client’s security systems and operations, according to its needs and requirements, and ensures the consistent application by the STI CERT team of efficient 24/7/365 monitoring, analysis, detection and response processes on a secure Managed Security Services Provider (MSSP) central console.
Safetech Cyber Threat Detection and Response Services
Within its cybersecurity operations outsourcing services, Safetech combines a set of high-performance solutions, using state-of-the-art technologies, with the services delivered by the Safetech CERT team (STI CERT®), Romania’s first privately-owned Computer Emergency Response Team, accredited by Trusted Introducer. Safetech services ensure cyber risk management and include 24/7/365 monitoring of cybersecurity events, security alert investigation, detection of the attack attempts in early stages, before significant damage occurs, and rapid response to security incidents.
Additionally, Safetech ensures continuous improvement of security product configurations and the accuracy and efficiency of detection and response mechanisms in relation to the client’s IT system specificities. Moreover, Safetech provides emergency interventions in case of cyber attacks.
STI CERT has been operational for 10 years and serves clients in financial-banking, utilities, healthcare, technology, retail, distribution, consulting, and gaming industries. Each month, STI CERT handles over 100 billion events captured by monitored security solutions, investigates an average of 25,000 alerts, and manages over 180 security incidents. STI CERT services currently protect more than 80,000 employees. This level of activity makes STI CERT one of the most experienced Security Operations Centers in Romania.
Safetech Innovations is one of the most experienced cyber security companies in Romania. We have 14 years of activity and over 600 completed projects in this field for clients from multiple economic sectors.
Currently, Safetech Innovations employs over 70 employees, of which 40 are members of the technical team.
The experience accumulated by over 25 analysts in STI CERT, together with state-of-the-art technologies used in Safetech’s SOC outsourcing services, constitute a whole through which organizations lacking all the necessary internal resources and capabilities can immediately achieve an optimal level of cybersecurity protection, while also complying with legal regulations in the cybersecurity field.
For more information about Safetech’s outsourcing services for cyber threat detection and response, practical demonstrations, and commercial offers, we invite you to contact us via email at sales @ safetech.ro or by phone at +40 21 316 0565.
